Services & Support

What Does CENHOT Do?

1. Full Range of Hot Pot & BBQ Equipment

Choose from commercial tables, grills, induction cookers, smokeless equipment, chairs, and cookware.

2. Kitchen & Restaurant Equipment Sourcing

We help source additional equipment and supplies, check specifications, and combine shipping.

3. Custom Sizes, Styles & Functions

Customize sizes, materials, colors, styles, and functions to suit your restaurant.

4. Order Tracking & Progress Updates

Receive timely production, packing, and shipping updates with photos and videos.

5. Door-to-Door Delivery

We offer secure packaging, international shipping, and customs clearance options for delivery to your restaurant.

6. Durable Equipment & Certified Models

Reliable equipment for daily commercial use, with ETL or CE certification on selected models.

7. Product Selection Support

We help you choose compatible equipment that fits your menu, space, and budget.

8. After-Sales Service & Spare Parts

Get a one-year warranty, remote installation guidance, troubleshooting, and spare parts support.

Tell Us What Your Restaurant Needs

Share your product list, quantities, specifications, and delivery location. We will recommend suitable options and prepare a detailed quotation.

Premium Hot Pot & BBQ Equipment with Flexible Matching

Looking for reliable hot pot and BBQ equipment? At CENHOT, you get premium-grade products along with a complete range of matching accessories and equipment tailored to your specific needs. From core cookware to ventilation and furniture, we make sure every product fits your concept perfectly.

Buy the Core Equipment, Get the Complete Product Match

We specialize in high-performance hot pot cookers and BBQ grills, while offering a comprehensive selection of matching products—including custom tables, chairs, smoke exhaust systems, and restaurant accessories. No need to hunt down different suppliers; we help you configure and bundle all the right products under one roof.

Product Customization & Configuration

We offer size, material, color, and equipment options for selected products. We also help you confirm voltage, gas type, and other specifications for your destination before ordering.
Share your requirements or reference photos, and we’ll confirm the available options.

Professional After-Sales Support

Reliable Support, Long After the Sale

Every CENHOT product is backed by a 1-year warranty and professional remote installation guidance. Our experienced technical team is always ready to help with installation, operation, and troubleshooting. You never have to worry about being left on your own after your purchase. We’re here whenever you need us.

Global Shipping with Customs Clearance Support

From factory pickup to final delivery, CENHOT manages every step of the journey. With reliable sea, land, and air transportation, plus professional customs clearance support, we deliver your restaurant equipment safely and directly to your door—saving you time, reducing costs, and eliminating the stress of international shipping.

door to door shipping for restaurant

Ready to Start Your Restaurant Project?